Pournima Shinde 
Govia’s rail app ‘On Track’ is considered one of the best rail journey-planning apps in the UK, providing customers with the ability to look up train times, buy rail tickets and find out exactly how rail services are running – to the minute.
Govia continues to invest in making sure we remain at the forefront of the transport industry and will keep looking for smarter ways to improve the service we offer customers to make it as easy as possible for them to travel with us.
A truly public transport service should be accessible by as many people as possible. We recognise that different passengers have different needs, whether they’re passengers using wheelchairs or mobility scooters, those who have difficulty walking, are pregnant or are travelling with young children.
Govia is leading the way as a transport company embracing social media. Twitter and Facebook are widely used across our rail companies to keep passengers updated with service-running information and latest product and ticket offers. Social media platforms also enable our passengers to exchange information and views about our services.
The vast majority of Govia’s carbon emissions result from traction electricity used to power electric train fleets.
The first train of a new £145m fleet for the Gatwick Express route has entered passenger service. The Class 387/2 Electrostar train was formally launched by, Rail Minister, Claire Perry MP on Thursday 10th March at London Victoria station
Passengers travelling between Gatwick Airport and London can now to “touch in and out” with the introduction of pay as you go using Oyster and Contactless as new payment methods
A new fleet of modern air-conditioned trains is a step closer for Great Northern suburban services to and from Moorgate in the City of London
Govia welcomes the announcement by the Department for Transport (DfT) that its 65% owned train operating company, London Midland, will continue to run the West Midlands franchise until October 2017
On 15 October Transport Secretary Patrick McLoughlin formally opened Siemens and Thameslink’s new Three Bridges train depot.
